Terms of Service

These terms are the agreement between you and FORMIQ (“we”) for the website we build for you and for the monthly care plan. You accept them when you tick “I agree to the Terms of Service” in your client account and pay. The price, scope and monthly amount shown for your project in your account are part of this agreement.

1. Your project

We build the website described in your project: the pages, features and design we agreed with you. Work outside that scope, such as new pages, new features or paid third-party services, is quoted separately and starts only after you agree to the price. Timelines depend on getting your text, photos and approvals on time.

2. Payment

Prices are in US dollars. The website price and the first month of the care plan are paid together, in one payment, through Stripe from your client account. Card details are handled by Stripe; we never see or store your full card number.

3. No refunds

All payments are final and non-refundable. This includes the website price and every month of the care plan, including the month in which you cancel. Nothing in these terms limits any right you have under law that can’t be waived.

4. The care plan

The care plan renews automatically every month and is charged to the card on file on the same day each month until you cancel it. It includes hosting, HTTPS, necessary security updates, fixes to what we built if it stops working as agreed, and small edits each month (up to 30 minutes unless your project says otherwise; unused minutes don’t carry over). The monthly price for your site is shown in your account; plans start from $39 a month.

If a monthly payment fails, Stripe tries the card again and we’ll let you know. If it stays unpaid for 14 days, we may pause the site until the payment goes through.

5. Cancelling the care plan

To cancel, call us at (415) 955-7777. The cancellation takes effect at the end of the month you have already paid for, and you won’t be charged again. When the plan ends we stop hosting and maintaining the site. If you ask within 30 days, we’ll send you a copy of your site’s content and images.

6. Who owns what

You keep ownership of the text, photos, logos and files you send us, and you confirm you have the right to use them; you allow us to use them to build and run your site. Once the website price is paid in full, you may use the finished design and content of your site for your business. We keep ownership of our own code, tools and templates that we reuse across projects, and we may show your site in our portfolio unless you ask us not to.

7. What we don’t promise

We don’t promise more sales or leads, a position in Google search results, or that any website is perfectly secure or available every minute.

8. Limitation of liability

To the extent the law allows, we aren’t liable for indirect or consequential losses, such as lost profits, lost data or business interruption, and our total liability for any claim is limited to the amount you paid us in the three months before the claim.

9. Client accounts

Keep access to your email secure, since sign-in links are sent there. Approvals and change requests you send from your account are treated as coming from you. We may suspend an account that’s misused.

10. This website

Prices on this website are starting points, not an offer to build a particular site. Sending the inquiry form doesn’t create a contract. The example sites and demos use fictional businesses and data, and projects marked “concept” are not client sites. The assistant helps you describe your project; it can make mistakes and can’t set prices or make commitments.

11. Governing law

These terms are governed by the laws of the State of California.

12. Changes

We may update these terms. The version you accepted applies to your payments until you accept a new one; we’ll tell you before a change affects your care plan.

13. Contact

Questions about these terms or your plan: call or text (415) 955-7777.